Privacy Policy

IOW Flowers Ltd trading as respect your privacy rights and recognise the importance of protecting the information collected about you.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act) and will not disclose your information to third parties. We collect information about you for two reasons:

  • to process your order
  • to provide you with the best possible service

The personal information which we hold will be held securely in accordance with our internal security policy and English law. We are fully compliant with PCI DSS.

Mailing List

Any email marketing we may send will always include an unsubscribe option. We do not and will not sell our mailing list to third parties. If you wish to add or remove yourself from our mailing list at a later date you can do so by contacting us.

Tracking Patterns of Behaviour

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening (for example, using Internet Explorer select ‘internet options’ from the ‘tools’ menu, then click ‘security’, followed by ‘custom level’ and select ‘disable cookies’).

The information collected in this way can be used to identify you unless you modify your browser settings. Cookies are also used to ensure private and secure purchase sessions are operated within the site.

Every time you connect to our website we store a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you looked at; whether the page request was successful or not and which browser you use to view the pages. The use of this data is strictly for statistical purposes only. This helps us to understand which areas of the site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the website in total.

Advertising Online

We may from time to time use cookies to gather information for marketing purposes.  This means that following a visit to our website, you may be shown online adverts relating to our business, products and services.   These adverts are shown across the internet on third party vendor websites, including Google.  Third party vendors and Google use cookies to serve adverts based on your past visits to our website. You can opt out and control how your internet browser shows adverts by adjusting your settings here.

Data Controller Information

The information we hold will be accurate and up to date. It is possible to obtain a copy of the information that we hold about you. If you find any inaccuracies we will delete or correct it promptly. Should you require a copy of such information, please write to us at:

Isle of Wight Flowers
Avenue Road
Isle of Wight
PO40 9UT


Tel: 01983 756333

If you have any further queries, please do not hesitate to contact us.